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Last Updated: 11/22/2025
⚠️ CRITICAL SECURITY NOTICE
This platform is for UNCLASSIFIED INFORMATION ONLY. Users must never post, share, or transmit classified information, controlled unclassified information (CUI), export-controlled technical data, or information protected under any national security regulation. Violations will result in immediate account termination and may be reported to appropriate authorities.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Cleared Roles ("we," "us," "our," or "Company") governing your access to and use of the Cleared Roles platform, including our website, mobile applications, and all related services (collectively, the "Platform").
By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of the Platform.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically.
To use the Platform, you must: (a) be at least 18 years of age; (b) have the legal capacity to enter into binding contracts; (c) not be prohibited from using the Platform under applicable laws; and (d) comply with all terms and conditions set forth herein.
To access certain features of the Platform, you must create an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security and confidentiality of your password and account credentials; (d) immediately notify us of any unauthorized use of your account; and (e) accept responsibility for all activities that occur under your account.
Job Seekers: Professionals seeking employment opportunities in cleared or clearance-required positions. Job seekers are assigned anonymous handles to protect their identity until they choose to reveal themselves to specific employers.
Recruiters: Authorized representatives of organizations seeking to hire cleared professionals. All recruiters must complete business verification, including business email validation and payment method verification, before accessing recruiter features.
Job postings may require security clearances or clearance eligibility. Job seekers represent and warrant that they accurately represent their clearance status on their profiles. False representation of clearance status constitutes a material breach of these Terms and may violate applicable law.
Users shall not, under any circumstances, post, upload, transmit, or otherwise make available:
Posting prohibited content will result in: (a) immediate suspension or termination of your account; (b) forfeiture of all fees paid and unused credits without refund; (c) reporting to appropriate government authorities; and (d) potential legal action. Users may be personally liable for civil and criminal penalties under applicable national security laws.
The Platform provides job seekers with: (a) the ability to create anonymous profiles; (b) access to job listings requiring security clearances; (c) job search and filtering tools; (d) application submission capabilities; (e) direct offer reception from verified employers; (f) secure in-platform messaging; and (g) job alert notifications.
Subject to verification and payment, the Platform provides recruiters with: (a) job posting capabilities with clearance-level filtering; (b) access to the candidate database; (c) direct offer functionality; (d) screening question tools; (e) analytics and reporting features; (f) team collaboration tools; and (g) messaging capabilities with candidates.
Recruiter actions on the Platform consume credits as follows: (a) posting a new job: 2 credits; (b) extending a job listing: 1 credit; (c) featuring a job: 1 credit; and (d) initiating direct messaging with a candidate: 0.25 credits per conversation.
Credits are purchased as one-time credit packs with the following terms:
New recruiter accounts receive 5 free credits upon successful verification. Welcome credits never expire and are provided as a promotional offer without monetary value. Welcome credits are not eligible for refunds.
All payments are processed through Stripe, Inc. ("Stripe"). By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for all fees incurred. You agree to Stripe's terms of service and privacy policy.
ALL SALES ARE FINAL. Refunds are only provided in the following limited circumstances:
REFUNDS ARE NOT AVAILABLE FOR:
To request a refund for an eligible circumstance, contact legal@clearedroles.com within 14 days of the issue occurring with detailed documentation. All refund requests will be reviewed on a case-by-case basis. Refund decisions are made at our sole discretion. Approved refunds will be processed to the original payment method within 30 business days.
We reserve the right to modify pricing at any time. Price changes will not affect existing subscription commitments but will apply to renewals and new purchases.
All recruiters must complete business verification, which includes: (a) business email verification; (b) valid payment method on file; (c) company information validation; and (d) review of organization legitimacy.
Verification typically takes 24-48 hours. We reserve the right to: (a) request additional documentation; (b) reject applications without explanation; (c) revoke verification at any time; and (d) suspend accounts pending re-verification.
By creating a recruiter account, you represent and warrant that: (a) you are authorized to recruit on behalf of your organization; (b) all information provided is accurate and complete; (c) your organization is legitimately engaged in hiring cleared professionals; and (d) you will comply with all applicable employment and anti-discrimination laws.
You retain ownership of all content you submit to the Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with operating and providing the Platform.
You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that: (a) you own or have necessary rights to your User Content; (b) your User Content does not violate these Terms, applicable laws, or third-party rights; and (c) your User Content is accurate and not misleading.
The Platform and all content, features, and functionality (excluding User Content) are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our express written permission.
We reserve the right, but have no obligation, to: (a) monitor User Content; (b) remove or modify User Content that violates these Terms; (c) terminate accounts that repeatedly post prohibited content; and (d) cooperate with law enforcement regarding User Content.
Users shall not:
Job seekers are assigned auto-generated anonymous handles. Your personal information (name, email, contact details) is not visible to recruiters unless you explicitly choose to reveal it. However, your profile information (skills, clearances, work history) is visible to verified recruiters.
Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our data practices as described in the Privacy Policy.
Recruiters may access candidate profile information but cannot access personal contact information without candidate consent. Unauthorized attempts to identify or contact candidates outside the Platform may result in account termination.
You may terminate your account at any time through account settings. Upon termination: (a) your profile and job postings will be removed; (b) unused credits and tier privileges are forfeited without refund; and (c) certain information may be retained as required by law or for legitimate business purposes.
We reserve the right to suspend or terminate your account immediately, with or without notice, for any reason, including but not limited to: (a) violation of these Terms; (b) posting prohibited content; (c) fraudulent or illegal activity; (d) abusive behavior toward other users or staff; or (e) extended period of inactivity.
Upon termination of your account: (a) all licenses granted to you under these Terms will immediately cease; (b) you must discontinue all use of the Platform; (c) provisions of these Terms that by their nature should survive will survive termination; and (d) you remain liable for all obligations accrued prior to termination.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE DO NOT GUARANTEE EMPLOYMENT OUTCOMES, INTERVIEW OPPORTUNITIES, OR JOB OFFERS. THE PLATFORM FACILITATES CONNECTIONS BETWEEN JOB SEEKERS AND RECRUITERS BUT DOES NOT GUARANTEE RESULTS.
WE ARE NOT RESPONSIBLE FOR USER CONTENT, JOB POSTINGS, OR REPRESENTATIONS MADE BY RECRUITERS OR JOB SEEKERS. WE DO NOT VERIFY THE ACCURACY OF JOB POSTINGS, CANDIDATE CREDENTIALS, OR CLEARANCE CLAIMS BEYOND OUR STATED VERIFICATION PROCESSES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (C) ANY CONTENT OBTAINED FROM THE PLATFORM; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100 USD).
You agree to indemnify, defend, and hold harmless Cleared Roles, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third-party rights; (e) your violation of any applicable laws or regulations; or (f) any security clearance violations or national security law violations.
Before filing a claim, you agree to contact us at legal@clearedroles.com to attempt to resolve the dispute informally. We will attempt to resolve disputes through good-faith negotiations.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform that cannot be resolved informally shall be settled by binding arbitration in accordance with the commercial arbitration rules of the jurisdiction specified in Section 14.1. The arbitration shall be conducted by a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND US INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered, without regard to its conflict of law provisions.
Subject to the arbitration provisions in Section 13, you agree to submit to the exclusive jurisdiction of the courts located in the jurisdiction specified in Section 14.1 for any disputes not subject to arbitration.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding use of the Platform and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or fuel shortages.
All notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service.
For questions, concerns, or notices regarding these Terms, please contact us at:
Email: legal@clearedroles.com
Website: www.clearedroles.com
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform with a new "Last Updated" date. Your continued use of the Platform after the effective date of the modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue use of the Platform.
By using Cleared Roles, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.